प्रदेश में स्मार्ट प्रीपेड मीटर लगाने का काम शुरू हो गया है। यूपीसीएल के टोल फ्री नंबर 1912 पर उपभोक्ता आपूर्ति संबंधी जानकारियों सहित स्मार्ट मीटर की जानकारी भी ले सकते हैं।
यूपीसीएल के एमडी अनिल कुमार ने बताया कि 24 घंटे का केंद्रीयकृत कॉल सेंटर संचालित किया जा रहा है, जिस पर उपभोक्ताओं की बिजली संबंधी शिकायतों के साथ ही स्मार्ट मीटर से जुड़ी जानकारियां भी दी जा रही हैं।
63 पुरुष और 42 महिला कर्मचारी तीन पालियों में सेवाएं दे रहे हैं। टोल फ्री नंबर पर बिजली संबंधी शिकायतों को संबंधित विभागों को भेजा जाता है, जिनका निवारण आसान होता है।उपभोक्ता की ओर से शिकायत दर्ज कराने के साथ ही शिकायत संख्या जारी कर दी जाती है।
उपभोक्ता स्वयं सेवा मोबाइल एप्लीकेशन से अपनी शिकायत को ट्रैक कर जानकारी भी ले सकते हैं। कॉल सेंटर से रोजाना 500 से अधिक समस्याओं का समाधान किया जा रहा है। शिकायतों का त्वरित समाधान न होने पर उपभोक्ता यूपीसीएल के स्थानीय शिकायत केंद्रों पर जाकर भी अपनी दर्ज करा सकते हैं।
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Thinking about releasing equity from your home? Review top lenders and learn about your rights and obligations before making a decision.
Not sure if a secured loan is right for you? Explore the benefits, such as lower interest rates and increased flexibility.
Not sure if a secured loan is right for you? Explore the benefits, such as lower interest rates and larger borrowing amounts.
Uncertain whether a secured loan is right for you? Explore the benefits, such as more favourable terms and increased flexibility.
Discover how a secured loan can help you access the money you need without parting with your home. Review lenders and customise a plan that fits your needs.
If you’re a property owner looking to borrow money, a secured loan could be a wise option. Access better rates by using your home as collateral.
If you’re a homeowner looking to borrow money, a secured loan could be a wise option. Access better rates by using your home as collateral.
Equity release solutions may provide the financial freedom you’ve been needing. Learn how to use the equity tied up in your home without having to move.
Equity release solutions may provide the financial support you’ve been looking for. Learn how to tap into the equity tied up in your home without having to move.
Discover how a homeowner loan can help you access the money you need without selling your home. Review lenders and customise a plan that fits your needs.
Equity release solutions may provide the financial freedom you’ve been looking for. Learn how to use the equity tied up in your home without having to downsize.
Release the equity in your property with a reliable home equity loan — suitable for funding home improvements, large expenses, or refinancing.
Equity release solutions may provide the financial freedom you’ve been needing. Learn how to tap into the equity tied up in your home without having to move.
You may be able to secure larger loans and enjoy lower monthly repayments by taking out a loan secured on your property. Review current offers today.
Considering releasing equity from your home? Compare top lenders and learn about your rights and obligations before making a decision.
Uncertain whether a secured loan is right for you? Understand the benefits, such as more favourable terms and larger borrowing amounts.